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Fresh. Authentic. Loved Since 1997.

Privacy Policy

1. Introduction
At Kebabs on Queen, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information in compliance with the Privacy Act 2020. By using our website, you agree to the terms outlined in this Privacy Policy.


2. Information We Collect
We may collect the following types of information:
2.1. Personal Information

  • Name, email address, phone number, and other contact details provided when:

    • Filling out a contact form or enquiry form.

    • Submitting job applications or franchise enquiries.

    • Booking the caravan or making other service requests.

2.2. Technical Information

  • IP address, browser type, device information, and website usage data collected through cookies or similar technologies.

2.3. Payment Information

  • When using third-party services like Uber Eats, your payment details are handled by the respective platforms and are subject to their privacy policies.

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3. How We Use Your Information
We use your personal information for the following purposes:

  • To respond to inquiries and process bookings, applications, or requests.

  • To improve our website and services by analyzing user behavior.

  • To send promotional content, newsletters, or updates (only if you have opted in).

  • To comply with legal obligations or prevent fraud.

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4. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

  • With Service Providers: To facilitate operations such as email communications, website hosting, or analytics.

  • For Legal Compliance: To comply with applicable laws, regulations, or legal processes.

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5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and collect anonymous usage data. You may disable cookies through your browser settings; however, this may affect website functionality.


6. Data Retention and Security
We take all reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.


7. Your Rights Under the Privacy Act 2020
You have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.

  • Correction: You may request corrections to ensure the information is accurate and up-to-date.

  • Withdrawal of Consent: You may opt out of receiving promotional communications at any time.

To exercise these rights, please contact us using the details provided below.


8. Third-Party Websites and Services
Our website may contain links to third-party websites such as Uber Eats. We are not responsible for the privacy practices or content of these third-party services. We encourage you to review their privacy policies before using their services.


9. Children's Privacy
Our website and services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.


10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon being posted on this page. We encourage you to review this page periodically to stay informed about how we are protecting your information.


11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

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